RefX Privacy Policy
Effective Date: 7/16/2025
At RefX, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our platform and services.
1. Information We Collect
- Personal Information: Name, email address, contact information, and any other information you provide when signing up or using RefX.
- Referral Data: Information about referrals you send or receive, including status, business activity, and reward tracking.
- Usage Data: Analytics on how you use the RefX platform, including pages visited, features used, and activity history.
- Device Information: IP address, browser type, operating system, and related technical data.
2. How We Use Your Information
- To provide and maintain the RefX platform and its features
- To process and track referrals and rewards
- To communicate with you regarding service updates, changes, or promotional offers
- To improve platform performance, user experience, and analytics
- To comply with legal obligations or enforce our Terms
3. Sharing Your Information
We do not sell your personal information. We may share your data:
- With referral recipient businesses (only relevant referral details)
- With third-party service providers for payment, analytics, or reward delivery (e.g., gift card vendors)
- When required by law or to protect the rights and safety of RefX and its users
4. Data Storage & Security
We use industry-standard encryption and secure servers to protect your information. Access is limited to authorized personnel only.
5. Your Rights & Choices
You may:
- Access and update your profile data
- Opt out of marketing emails at any time
- Request deletion of your account and data (subject to legal and service limitations)
You can manage most preferences in your account settings or by contacting us at privacy@refx.com.
Cookie Policy
We use cookies and similar tracking technologies to improve your experience. Cookies help us:
- Remember you across sessions
- Understand how you use our site
- Personalize features and offers
- Track conversions and referral activity
You can manage your preferences via our Cookie Settings banner or in your browser settings.
Types of Cookies We Use
| Type | Purpose |
|---|---|
| Essential | Needed for site functionality (e.g., login, security) |
| Analytics | Help us understand how visitors use our platform |
| Marketing | Used to personalize offers or retarget based on behavior |
| Functionality | Remember your preferences and settings |
Managing Cookies
You can:
- Click “Your Privacy Settings” on our cookie banner
- Adjust browser settings to block or delete cookies
- Opt out of tracking via Google Analytics opt-out
6. Children’s Privacy
RefX is not intended for children under 13. We do not knowingly collect personal data from children without parental consent.
7. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of RefX after changes are posted constitutes your agreement.
8. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at: support@refx.com